How to Read Your Bill

A generic bill marking numbered regions 1 through 13 of the page
  1. PAY BY MAIL ADDRESS
    Each bill includes a self-addressed envelope for easy return of payment.
  2. ACCOUNT NUMBER
  3. WATER USAGE THIS MONTH
  4. WATER USAGE DURING PREVIOUS 12 MONTHS
  5. WATER CHARGE
    Customers are charged a monthly water fee, based on the rates outlined in the District’s rate order, which are based on costs incurred by the District to process and deliver the water.
  6. SEWER CHARGE
    Customers are charged a monthly sewer fee, based on the rates outlines in the District’s rate order, which is for sewer treatment and may include garbage and/or recycling services.
  7. REGIONAL WATER AUTHORITY FEE
    These fees are mandated and governed by the State of Texas for costs related to pumping fees and converting from ground to surface water.
  1. TOTAL AMOUNT DUE
    This is the total amount currently due on your account, including any unpaid balances from previous months.
  2. AMOUNT DUE AFTER DUE DATE
    Amount due if balance not paid by due date.
  3. MESSAGE & WATER TIPS
    Important communications from the water district.
  4. CONTACT INFORMATION
    Phone numbers and web site to report issues in your District and to make inquiries concerning your bill are always on your bill for your convenience.
  5. PAYMENT COUPON LINE
    If mailing your payment, be sure to include the bottom portion of your bill, the payment coupon, with payment to ensure your account is credited properly.
  6. DUE DATE
    Payments for current amounts are due on this date. Past due balances must be paid immediately.

Questions about your bill? Call the customer care department at 281-290-6507.

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